How much does a correspondence clerk make?

In the U.S., pay can differ with experience and writing or record-keeping skills, the employer or industry, and location. More complex, responsible work, valued education or certificates, and hours worked can also make a difference.

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

What's a typical day like?

They open emails and letters, figure out what each person needs, check records, and write clear replies about orders, bills, claims, or complaints. They proofread and save the messages, or send tricky cases to another department.

In the U.S., people often start after high school, usually around age 18; a diploma or GED is typical, and no prior work experience is listed. New hires learn the employer’s rules, forms, and software through short on-the-job training.

High school plus some training (preparation level 2 of 5)

Good for people who like keeping things organized and leading and selling.

A correspondence clerk may do more than write: O*NET lists making sure collected money is recorded correctly and kept secure.