Who Earns What

How much does a hotel desk clerk make?

US Hotel, Motel, and Resort Desk Clerks
$35,070

a year · about $17 an hour

A typical hotel desk clerk in the United States makes $35,070 a year, about $17 an hour, below a typical US worker ($50,980) (median, May 2025, US Bureau of Labor Statistics).

What do they do?

They greet guests, check them in, hand out room keys, and answer questions. They also update reservations and bills, take payments, and contact housekeeping or maintenance about room problems.

Did you know? In Chicago, hotel desk clerks must pass a fire-safety exam. If there is a fire, they must call 911 and help warn guests.

Is that a lot?

Compared with jobs you know
This job$35,070
Typical worker$50,980
Elementary teacher$63,970
Doctor$244,180
Cashier$32,880

If 100 people had this job

Most earn between $27,120 and $45,470
50 of 100
more than half

How do you become one?

Most finish high school or a GED and apply for an entry-level job; hiring age can depend on local rules. Hotels teach the work on the job; in Chicago, desk clerks must be 18 or older and pass a fire-safety test.

School needed: High school plus some training

Good for people who like keeping things organized and helping and teaching

Why does pay differ?

In the United States, pay can differ with experience, location, and the employer or type of property. Some employers offer extra pay for night, weekend, or holiday shifts, and useful customer-service or computer skills can help.

Where does it pay most?

Highest in Hawaii ($59,110), lowest in West Virginia ($26,830).

See every state
Whole US$35,070
Hawaii$59,110
District of Columbia$47,060
Vermont$44,940
Washington$40,460
Massachusetts$39,400
Louisiana$27,420
Mississippi$27,300
West Virginia$26,830

Top 5 and bottom 3 states, typical (median) yearly pay.

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Who earns more?
Data table and sources
Hotel desk clerk pay in the United States (May 2025, median and spread) — Data: US BLS OEWS, May 2025
Lower earner (10th from bottom)Typical person (median)Higher earner (10th from top)People in this job
$27,120$35,070$45,470about 261,000
States where hotel desk clerks earn the most (median, May 2025)
StateTypical person (median)People in this job
Hawaii$59,110about 3,000
District of Columbia$47,060about 1,000
Vermont$44,940about 580
Washington$40,460about 6,000
Massachusetts$39,400about 5,000

Official definition: Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Source: US Bureau of Labor Statistics, OEWS May 2025 (bls.gov); descriptions and related jobs from O*NET 31.0. Figures as of May 2025, full-time yearly pay (hourly × 2,080 hours). bls.gov/oes · O*NET OnLine

Pages used for the text

Data: US BLS OEWS, May 2025 · 1 USD = 150 JPY