How much does a hotel desk clerk make?

In the United States, pay can differ with experience, location, and the employer or type of property. Some employers offer extra pay for night, weekend, or holiday shifts, and useful customer-service or computer skills can help.

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

What's a typical day like?

They greet guests, check them in, hand out room keys, and answer questions. They also update reservations and bills, take payments, and contact housekeeping or maintenance about room problems.

Most finish high school or a GED and apply for an entry-level job; hiring age can depend on local rules. Hotels teach the work on the job; in Chicago, desk clerks must be 18 or older and pass a fire-safety test.

High school plus some training (preparation level 2 of 5)

Good for people who like keeping things organized and helping and teaching.

In Chicago, hotel desk clerks must pass a fire-safety exam. If there is a fire, they must call 911 and help warn guests.